Payment and Cancellation Policy for Private Bookings
Day of booking: a deposit reasonably reflecting the amount of booking is taken
Cancellation at any day before 30 days prior to arrival: 90% of the deposit is refundable
30 days prior to arrival: 75% of the deposit is refundable
21 days prior to arrival: 50% of the deposit is refundable
7 days prior to arrival: accommodation plus breakfast will be charged in full. In the event of a no-show, the credit card given as guarantee for this booking will be debited with one night‘s accommodation plus meals booked.
All payments are requested to be made in South African Rand directly to us:
Into our bank account at Standard Bank, Montagu Branch, Account Number 082227675 - or via Credit Card or via Bank Cheque.
We do not extend credit should payment not be timeously received, we reserve the right to automatically cancel the reserved accommodation and at the same time reserve the right to cancel or refuse to accept further bookings.