Mimosa Wines respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPI) of South Africa. This Privacy Policy describes how we collect, use, and disclose your information when you visit our website (the “Website”) or purchase our products (the “Services”).

1. Information We Collect

We collect several types of information when you use our Services:

  • Information you provide directly: This includes information you provide when you create an account, place an order, subscribe to our newsletter, or contact us. This may include your name, email address, shipping address, billing address, phone number, and payment information.
  • Information collected automatically: When you visit the Website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing activity. We may also collect information about your interaction with the Website, such as the pages you visit and the products you view.
  • Information from third parties: We may collect information about you from third-party sources, such as social media platforms, if you choose to connect your account with us.

2. Use of Information

We use the information we collect for several purposes, including:

  • To process your orders and fulfill your requests.
  • To provide customer service and support.
  • To personalize your experience on the Website.
  • To send you marketing communications, such as newsletters and promotional offers (with your consent).
  • To improve the Website and our Services.
  • To comply with legal requirements.

3. Sharing of Information

We may share your information with third-party service providers who help us operate the Website and provide our Services. These service providers are contractually obligated to keep your information confidential and secure.

We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to protect our rights or the rights of others.

4. Data Retention

We will retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Choices

You have several choices regarding your information:

  • You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
  • You can access and update your account information at any time by logging into your account.
  • You can request that we delete your information by contacting us at support@mimosa.co.za.

6. Children’s Privacy

Our Website is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at support@mimosa.co.za. We will take steps to remove the information from our records.

7. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

8. Cookies

We use cookies and other tracking technologies on the Website. Cookies are small data files that are stored on your device when you visit a website. They can be used to remember your preferences, track your browsing activity, and target advertising to you.

You can control your cookie preferences through your web browser settings. However, please be aware that disabling cookies may limit your ability to use certain features of the Website.

9. Links to Other Websites

The Website may contain links to other websites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites you visit.

10. Changes to this Privacy Policy

We may revise this Privacy Policy at any time by posting the revised Privacy Policy on the Website. Your continued use of the Website following the posting of the revised Privacy Policy means that you accept and agree to be bound by the revisions.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@mimosa.co.za

Last Updated: 01 June 2024